Practical Information

Con Cura Counselling offers individual and couples guidance to enhance self-awareness, promote emotional well-being, explore and improve couples dynamics and support personal and relational issues. Services are available in English, Dutch and Italian.

The intake session

Your first appointment is an intake session. During this session, we explore your situation, needs, and expectations.

We discuss what brings you to counseling, what you would like to focus on, and whether my approach is the right fit for you.

If we decide to work together, we outline a tentative plan for the following sessions.

You do not need a referral to start counseling. You can book an intake or regular session directly.

Duration of counseling

Counseling is generally short-term and goal-oriented. The number of sessions varies depending on your needs, but many clients benefit from 6 to 12 sessions.
Some choose a shorter, focused process; others continue longer if needed. We regularly review your progress to ensure the counseling remains aligned with your goals.

Affordable Counseling for Everyone

Our Fees

Possible reimbursement

Some Dutch health insurers may partially reimburse counseling sessions with registered counselors, here youcanfind a list to consult. Please check your policy details or contact your insurer directly to confirm what applies to you.

Confidentiality

All information shared during sessions is treated with strict confidentiality. Your records are stored securely and handled according to the GDPR (General Data Protection Regulation).
Information is only shared with third parties with your explicit consent or when legally required.

Cancellation policy

If you need to cancel or reschedule, please do so at least 24 hours in advance. Appointments cancelled later than 24 hours, as well as no-shows, may be charged.

Complaints & dispute resolution

If you have a complaint or are dissatisfied with any aspect of the counselling you have received, I encourage you to discuss this with me first. Often, a conversation can help clarify a misunderstanding or concern and allow us to find a solution together.

If we cannot resolve the matter together

If you do not feel able to discuss your complaint with me, the circumstances do not allow this, or we are unable to resolve the matter together, you can make use of an independent complaints officer. The complaints officer can support you in formulating your complaint and exploring possible solutions. This service is independent and free of charge.

To make use of the complaints officer, please contact my professional association, the Algemene Beroepsvereniging voor Counselling (ABvC®). The professional association will arrange for the complaints officer to contact you.

Disputes Committee

If the involvement of the complaints officer or the handling of your complaint does not lead to a satisfactory resolution, you may submit the matter to the Geschillencommissie Complementaire Gezondheidszorg (GCG).

The GCG is an independent disputes committee specialising in complementary healthcare. Its decision is binding on both the client and the counsellor. A fee applies when submitting a dispute.

Through my membership of the ABvC®, Con Cura Counseling is affiliated with the Stichting Complementaire en Alternatieve Gezondheidszorg (SCAG) and participates in its complaints and disputes procedure in accordance with the Wkkgz.

More information can be found in the SCAG information sheet here.