Con Cura Counselling Privacy Policy  

Introduction

This Privacy Policy outlines Con Cura Counseling (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at www.concuracounseling.nl (" Site "), or otherwise share personal information with us (collectively: " Users "). 

Grounds for data collection 

Processing of Your Personal Information
At Con Cura Counseling, we process any information that could potentially identify you (“Personal Information”) in order to provide you with our counseling services and to manage our professional relationship with you. The legal grounds for processing your Personal Information include:
Performance of our contractual obligations: to provide you with counseling sessions, workshops, or company services you have requested;
Legitimate interests: to maintain and improve our services, manage appointments, and ensure the safety and quality of our practice;
Compliance with legal obligations: to meet financial, administrative, and regulatory requirements applicable to our practice.
By using our website and/or our services, you consent to the collection, storage, use, and, where necessary, sharing of your Personal Information as described in this Privacy Policy.
We encourage all clients and website users to carefully read this Privacy Policy to make informed decisions about how their Personal Information is handled.

What information we collect?

At Con Cura Counseling, we collect two types of information from our website users and clients:
1. Non-personal Information
This type of information does not identify you personally (“Non-personal Information”) and may be collected automatically when you use our website. We do not know the identity of users from whom Non-personal Information is collected. Examples include:
Technical information about your device, such as browser type, operating system, and language preferences;
Usage information, such as pages viewed, clicks, access times, and other interactions with our website.
Non-personal Information helps us improve the functionality of our website and understand general user behavior.
2. Personal Information
The second type is individually identifiable information (“Personal Information”), which may directly or indirectly identify you. Examples include:
Device Information: such as your IP address, geolocation data, and unique device identifiers (e.g., MAC address, UUID);
Registration Information: when you register for our website or services, we may collect your full name, email address, phone number, and other relevant details;
Appointment and Service Information: details related to counseling sessions, workshops, or company services you use, including scheduling preferences and feedback;
Payment Information: if you make payments through our website or practice, we collect the necessary information for processing and accounting purposes.
We use Personal Information to provide you with our services, manage our professional relationship, and comply with legal obligations.

How do we receive information about you?

We receive your Personal Information from various sources:
  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors).

What information we collect?

At Con Cura Counseling, we collect two types of information from our website users and clients:
1. Non-personal Information
The first type is information that does not identify you personally (“Non-personal Information”). This may be collected automatically when you use our website. We do not know the identity of users from whom Non-personal Information is collected. Examples include:
Technical information about your device, such as browser type, operating system, and language preferences;
Usage information, such as pages viewed, clicks, access times, and other interactions with our website.
This information helps us improve the functionality of our website and understand general user behavior.
2. Personal Information
The second type is individually identifiable information (“Personal Information”), which may directly or indirectly identify you. Examples include:
Device Information: such as your IP address, geolocation data, and unique device identifiers (e.g., MAC address, UUID);
Registration Information: when you register for our website or services, we may collect your full name, email address, phone number, and other relevant details;
Appointment and Service Information: details related to counseling sessions, workshops, or company services you use, including scheduling preferences and feedback;
Payment Information: if you make payments through our website or practice, we collect the necessary information for processing and accounting purposes.
We use this Personal Information to provide you with our services, manage our professional relationship, and comply with legal obligations.

User Rights

At Con Cura Counseling, we collect two types of information from our website users and clients:
1. Non-personal Information
This type of information does not identify you personally (“Non-personal Information”) and may be collected automatically when you use our website. We do not know the identity of users from whom Non-personal Information is collected. Examples include:
Technical information about your device, such as browser type, operating system, and language preferences;
Usage information, such as pages viewed, clicks, access times, and other interactions with our website.
Non-personal Information helps us improve the functionality of our website and understand general user behavior.
2. Personal Information
The second type is individually identifiable information (“Personal Information”), which may directly or indirectly identify you. Examples include:
Device Information: such as your IP address, geolocation data, and unique device identifiers (e.g., MAC address, UUID);
Registration Information: when you register for our website or services, we may collect your full name, email address, phone number, and other relevant details;
Appointment and Service Information: details related to counseling sessions, workshops, or company services you use, including scheduling preferences and feedback;
Payment Information: if you make payments through our website or practice, we collect the necessary information for processing and accounting purposes.
We use Personal Information to provide you with our services, manage our professional relationship, and comply with legal obligations.

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

How do we safeguard your information?

At Con Cura Counseling, we take the security of our website and your information very seriously. We implement and maintain industry-standard procedures and policies to protect the information we collect and retain and to prevent unauthorized use or access. We also require any third parties who process your information on our behalf to follow similar security standards in accordance with this Privacy Policy.
While we take reasonable steps to safeguard your information, we cannot guarantee complete security and are not responsible for unauthorized access or misuse by third parties. We make no express or implied warranty that such access will be prevented.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@concuracounseling.nl .

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@concuracounseling.nl.

Con Cura Counseling
Sint Martinusstraat, 1
6223AS
Maastricht
Last Modified 17/11/2025